Q. According to Crosby’s Fourteen Steps for Quality Improvement, what do you mean by QITs?

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Q. Which of the following does not belong to Crosby’s Fourteen Steps for Quality Improvement?

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Q. According to Crosby’s Fourteen Steps for Quality Improvement, what do you mean by obstacle reporting?

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Q. Which among the following is not an element of quality statements?

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Q. The aspiration of the company in a short declaration is called the ________

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Q. The declaration which lists the functions of an organization and mentions about the purpose of its employees, customers, and suppliers is called the _________

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Q. The guide for the organization as to how the organization would provide products and services to its customers is called the _________

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Q. The quality policy should be written by the CEO and feedback from its employees is needed.

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Q. The quality policy is approved by the __________

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Q. Which of the following is not a key element of a Mission Statement?

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Q. Vision Statement must remain intact even if the market changes.

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Q. Vision Statement talks about the _______ future of the company and Mission Statement talks about the organization’s ______ leading to the future.

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Q. The ______ and _______ can be together used in daily decision making.

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Q. An organization gave a declaration on its opening on 16th June 2019 that it wants ‘To eradicate poverty by 2025’. Which quality statement is it referring to?

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Q. The cost associated with NOT producing quality products or services is called ________

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Q. Costs associated with improving quality or cost of conformance is called _______

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Q. Costs associated with non-conformance or the costs due to poor quality is called ______

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Q. Costs associated with the prevention of non-conformance to requirements is called _______

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Q. Costs associated with appraising a product or service for conformance to requirements is called ______

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Q. Mathematically, the cost of quality equals to _______

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