Q. The combinations of ________ are involved in organizational programs such as process improvement teams, suggestion systems, and empowerment.

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Q. Innovation and technological advancements are two key factors in renovation strategy.

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Q. Renovation strategy is ______ compared to repair and refinement strategy.

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Q. Re-engineering strategy is also known as ________

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Q. The quality improvement strategy which involves developing a new product, service, process, or activity using teams based on a complete understanding of the customer’s requirements and expectations is known as __________

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Q. PDCA cycle is used for _________

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Q. PDCA cycle can be considered as a project planning tool.

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Q. Which of the following is not a use of the PDCA cycle?

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Q. ‘To define the problem’ is a part of which phase of PDCA cycle?

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Q. ‘To determine the quality objectives and the critical factors’ is a part of which phase of PDCA cycle?

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Q. ‘To generate possible solutions’ and ‘To select the most feasible solution’ is a part of which phase of PDCA cycle?

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Q. It is recommended to try the plan made in the planning phase on a limited scale or conduct and experiment to test the proposed improvement.

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Q. ‘To train all employees in quality improvement methods and techniques’ is a part of which phase of PDCA cycle?

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Q. ‘To form project team that will focus on quality improvement processes’ is a part of which phase of PDCA cycle?

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Q. ‘To evaluate the trial project with the already decided performance indicators’ is a part of which phase of PDCA cycle?

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Q. Which of the following decision is not part of the ‘Action’ phase?

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Q. ‘To document the standard procedures regarding improvement’ is a part of which phase of the PDCA cycle?

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Q. 5S is defined as a housekeeping technique used to establish and maintain a productive and quality environment in an organization.

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Q. In which country was 5S invented?

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Q. What is the English equivalent of the Japanese word ‘Seiri’?

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