Q. Who amongst the following is a senior person in a specific area whose task is to act as a mentor for effective operation of quality circles?

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Q. _____ is a group of members working under the chairmanship of the CEO with functional heads as members.

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Q. Which of the following is not the role of quality circle members?

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Q. A quality circle leader moderates in meeting.

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Q. A quality circle leader is responsible for keeping the cohesiveness in the quality circle group.

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Q. Which of the following is not the role of the facilitator?

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Q. Who amongst the following plays the role of ensuring adequate training opportunities to the facilitator(s), leaders, and members?

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Q. Who amongst the following plays the role of recognizing the contributions of the facilitator(s), leaders, and members?

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Q. Who amongst the following prepares the budget for the functioning of quality circle?

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Q. Who amongst the following helps in solving problems encountered in the implementation of quality circle?

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Q. In which step of quality circle operation cycle do we identify a number of problems?

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Q. In which step of quality circle operation cycle do we prioritize and decide the problem to be dealt with first?

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Q. In which step of quality circle operation cycle do we clarify and analyze the problem?

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Q. In which step of quality circle operation cycle do we identify and evaluate causes and generate alternative solutions to the problem?

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Q. In which step of quality circle operation do we compare the alternative solutions to the problem on the basis of return on investment?

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Q. After selecting the best solution out of the given alternatives, the next step in the quality circle operation cycle is to prepare a plan of action.

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Q. After a proper plan of action is made, the next step is to present the solution to the management for approval.

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Q. In which step of the quality circle operation cycle does the management test the final solution before full scale implementation?

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Q. Participation is not always voluntary in all cases in quality circle.

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Q. There is no involvement of trade unions in quality circles.

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