Q. Who devised the term ‘affinity diagram’?

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Q. Which of the following is not a use of affinity diagram?

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Q. The relationship diagram is a tool for finding causes to a problem.

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Q. Relationship diagram clarifies the relationship between cause and effect and also between the various causes.

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Q. Which of the following is not a use of relationship diagram?

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Q. The seven basic quality tools focus on the __________ aspect and the new seven management tools focus on the ______ aspect.

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Q. Which of the following is not a new seven management tool?

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Q. The tree diagram is break down of a topic into its component elements, showing the logical and sequential links between these elements in a systematic manner.

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Q. Quality table is also known as _______

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Q. Matrix diagram is the starting point in building the house of quality.

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Q. Which of the following is not a type of matrix diagram?

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Q. _______ matrix diagram is used to relate two groups of items to each other (or one group to itself).

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Q. ______ matrix diagram is used to relate three groups of items; each group is related to the other two in a circular fashion.

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Q. _____ matrix diagram is used to relate four group of items; each group is related to two others in a circular fashion.

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Q. _____ matrix diagram is used to relate three groups of items all together simultaneously in 3-D.

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Q. In Matrix Data Analysis Chart (MDAC), numerical data is used whereas in Matrix Diagram symbols are used to indicate the existence and strength of a relationship.

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Q. Which one of the following is the only new seven management tool that uses numerical data and produces numerical results?

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Q. Matrix Data Analysis diagram is used in ‘Principle Component Analysis’.

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Q. In a matrix data analysis diagram, two different brands are compared. Brand 1 is having the coordinates (40,6) and Brand 2 is having the coordinates (40,-6). X-axis is the cost of the item and Y-axis is customer satisfaction. Which brand would you prefer?

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Q. Process decision programme chart is also known as _______

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