Q. Which of the following is not a technique used to capture customer requirements for the QFD approach?

View solution

Q. Which tool is used to break down the complex customer needs into key customer needs in QFD approach?

View solution

Q. HOQ refers to _________

View solution

Q. What does the relationship matrix in the House of Quality represent?

View solution

Q. Which of the following is not an item included in the prioritized customer requirements in the House of Quality?

View solution

Q. The interrelationship between technical descriptors in the House of Quality is given by _____

View solution

Q. The technical descriptors are the ________

View solution

Q. In which part of the House of Quality ‘product design characteristics’ can be located?

View solution

Q. In which part of the House of Quality ‘degree of technical difficulty’ can be located?

View solution

Q. Which of the following is not an example of customer requirements in the ‘House of Quality’?

View solution

Q. The desire for a lightweight product is an example of customer requirements in the House of Quality.

View solution

Q. Which of the following is not an example of a ‘technical descriptor’ in House of Quality?

View solution

Q. ‘Performance’ and ‘aesthetics’ in the House of Quality fall under the category of ________

View solution

Q. ‘Material selection’ and ‘manufacturing process’ in the House of Quality fall under the category of ______

View solution

Q. The categorization of the relationship between customer requirements and technical descriptors as strong, medium or weak in a House of Quality is done in the ______

View solution

Q. Which of the following is an unjustifiable customer requirement for the new product design of a toy product for children?

View solution

Q. Which of the following is an unjustifiable customer requirement for the House of Quality of a Pizza?

View solution

Q. The task of choosing between steel, aluminum, and titanium for a product in a House of Quality falls under the purview of ______

View solution

Q. The task of choosing between forging, casting, and powder metallurgy for a product in a House of Quality falls under the purview of _____

View solution

Q. The two types of competitive assessment performed in a House of Quality are customer assessment and technical assessment.

View solution