Question

According to Teboul’s model of customer satisfaction, identify the regions shaded in red, green and yellow respectively.

a.

Company Offer, Customer Satisfaction, Customer Needs

b.

Customer Satisfaction, Customer Needs, Company Offer

c.

Customer Needs, Customer Satisfaction, Company Offer

d.

Customer Needs, Company Offer, Customer Satisfaction

Answer: (a).Company Offer, Customer Satisfaction, Customer Needs

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Q. According to Teboul’s model of customer satisfaction, identify the regions shaded in red, green and yellow respectively.

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