Question

What is informal communication?

a.

Communication that takes place through official channels

b.

Communication that takes place between socially affiliated people

c.

Communication that is formal and structured

d.

Communication that is not important

Posted under IC90 Human Resource Management

Answer: (b).Communication that takes place between socially affiliated people Explanation:Much communication takes place in organisations through informal communication channels. These channels connect persons who are socially affiliated, mostly through the medium of word-of-mouth, and do not recognise official levels of positions.

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