Q. What should top management check to ensure effective communication?

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Q. What is the best way to communicate company values and philosophies?

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Q. How can erratic behavior needing correction or commendable behavior needing reinforcement be communicated?

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Q. How can doubts raised about events be addressed?

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Q. How can team cohesiveness be improved?

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Q. How can employees be motivated to contribute to decisions?

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Q. The ability to influence is defined as _________.

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Q. What is the definition of leadership?

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Q. What are the three things a leader is concerned with?

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Q. Who developed the concept of the grid based on a leader's concern for people and task?

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Q. What is the third dimension added by Prof. Bill Reddin to Blake's grid?

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Q. What does Situational Leadership, according to Hersey and Blanchard, depend on?

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Q. What is the classification of leadership style by Schmidt and Tannenbaum?

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Q. What is the process called when a group builds up ideas in a relaxed environment without judgment?

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Q. When is a group said to be cohesive?

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Q. What are linking pins?

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Q. What is the difference between authority and power?

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Q. The leaders that follow related style (1.9) are likely to be found in _______.

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Q. Authority is that of a __________.

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Q. Leaders that follow dedicated style (9.1) are also called _________.

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