Question

What happens if incorrect details are entered into the pre-authorization form in the cashless facility process?

a.

The hospital covers the additional charges

b.

The TPA denies cashless facility

c.

The patient receives a discount on treatment

d.

The customer can dispute the treatment cost

Answer: (b).The TPA denies cashless facility Explanation:If incorrect details are entered into the pre-authorization form, the TPA may deny the cashless facility or raise a query.

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Q. What happens if incorrect details are entered into the pre-authorization form in the cashless facility process?

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