Question

According to the Code of Conduct, what should a TPA refrain from doing in relation to insured/policyholders of a particular insurance company?

a.

Encourage them to switch insurance companies

b.

Provide them with additional benefits

c.

Ignore their needs and concerns

d.

Charge them extra fees

Answer: (a).Encourage them to switch insurance companies Explanation:A TPA should refrain from acting in a manner that may influence directly or indirectly insured/policyholder of a particular insurance company to shift the insurance portfolio from the existing insurance company to another insurance company.

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Q. According to the Code of Conduct, what should a TPA refrain from doing in relation to insured/policyholders of a particular insurance company?

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