Question

How are consumer grievances typically addressed by insurers?

a.

By providing compensation to the policyholder

b.

By referring the grievances to consumer forums and courts

c.

By ignoring the grievances

d.

By providing services to the policyholder

Answer: (b).By referring the grievances to consumer forums and courts Explanation:Consumer grievances are typically addressed by referring them to consumer forums and courts, although the policyholder may also seek intervention and settlement by Ombudsmen, subject to the prevailing laws and regulations.

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Q. How are consumer grievances typically addressed by insurers?

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