Q. The cost operations such as wages, salaries, depreciation, utilities and rent are summed together to calculate

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Q. The cost incur for defective products, after their shipment to customers is classified as

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Q. The quality aspect, that refers how well the product fulfills the customer demands, is classified as

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Q. If the number of employees who left the job are 40, the total number of employees are 200, then the employee turnover ratio will be

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Q. The fishbone diagram is an example of

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Q. The incurred costs to exclude the production of goods, that do not meet the specification, are called

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Q. The number of employees who left the company, divided by average number of employees to calculate the ratio is called

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Q. The revenues are subtracted from the cost of direct materials of sold goods is to calculate

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Q. The carrying costs of inventories and price discounts related to delayed deliveries are examples of

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Q. The basic aspects of product quality must include the

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Q. The sum of manufacturing and waiting time for an order is classified as

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Q. A theory which describes techniques of operating income maximization, facing with non-bottleneck and bottleneck operations is

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Q. A process by which employees can make decisions is divided by total number of processes to calculate

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Q. The statistical quality control is also called

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Q. A product performance in comparison to its features and design is classified as

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Q. The sum of cost of direct materials, costs of buildings, equipment, research and development costs is classified as

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Q. The consumed time to deliver a complete order to its customers is termed as

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Q. The number of employees that indicate high ratings of satisfaction, divided by number of surveyed employees are to calculate

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Q. If the number of processes, in which employees who can make decisions are 20 and the number of processes are 50, then employee empowerment ratio will be

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Q. The time between a customer's order placement till the customer receives its delivery is known as

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