Improve Customer Satisfaction MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Improve Customer Satisfaction, a fundamental topic in the field of UIDAI Aadhaar Supervisor Certification. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Improve Customer Satisfaction MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Improve Customer Satisfaction mcq questions that explore various aspects of Improve Customer Satisfaction problems. Each MCQ is crafted to challenge your understanding of Improve Customer Satisfaction principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace UIDAI Aadhaar Supervisor Certification tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Improve Customer Satisfaction MCQs are your pathway to success in mastering this essential UIDAI Aadhaar Supervisor Certification topic.

Note: Each of the following question comes with multiple answer choices. Select the most appropriate option and test your understanding of Improve Customer Satisfaction. You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

So, are you ready to put your Improve Customer Satisfaction knowledge to the test? Let's get started with our carefully curated MCQs!

Improve Customer Satisfaction MCQs | Page 1 of 9

Q1.
Operator's/ Supervisor name and contact number should be mentioned in the escalation matrix.
Discuss
Answer: (a).True
Q2.
Do not mention the Registrar name and Greviance Cell contact number in the escalation matrix.
Discuss
Answer: (a).True
Q3.
Enrolment Agency name and code number should be mentioned in the escalation matrix.
Discuss
Answer: (a).True
Q4.
Given here are some items.Which of these details will go into the escalation matrix?

I. Centre Address
II. EA Name and Code
III. Subscriber Name and Contact Number
IV. UIDAI Officer Name and Contact Number
Discuss
Answer: (d).i. and ii.
Q5.
Given here are some items.

I. Centre Address
II. EA Name and Code
III. Observer Name and Contact Number
IV. Registrar (Nodal Officer) Name and Contact Number

Which of these details will go into the escalation matrix?
Discuss
Answer: (c).i., iii., and iv.
Q6.
Given here are some items.
I. Centre Address
II. Operator Name and Contact Number
III. Observer Name and Contact Number
IV. Registrar (Nodal Officer) Name and Contact Number

Which of these details will go into the escalation matrix?
Discuss
Answer: (b).i., ii. and iv.
Q7.
Given here are some items.

I. Centre Address
II. Operator Name and Contact Number
III. Contact Number of Grievance Cell
IV. Registrar (Nodal Officer) Name and Contact Number

Which of these details will go into the escalation matrix?
Discuss
Answer: (d).i. ii., iii. and iv.
Q8.
Given here are some statements. Your task is to identify the correct statement.

i) Operator should treat everyone equally even if there are senior citizens and differently abled residents
ii) In case of senior citizens, operator should collect only name and address
iii) In case Biometric Device is unable to detect biometrics of senior citizens, operator should collect address proof
iv) Operator has to capture exception photograph, clearly depicting the exception.
Discuss
Answer: (d).i
Q9.
Given here are some statements. Your task is to identify the correct statement.

i) In case Biometric Device is unable to detect biometrics of senior citizens, operator should try the force capture option
ii) In case senior citizens, operator should give them priority treatment
iii) In case Biometric Device is unable to detect biometrics of senior citizens, take only photograph using the device
iv) Operator should treat everyone equally even if there are senior citizens and differently abled residents
Discuss
Answer: (a).i and ii
Discuss
Answer: (d).All the given options
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