Question

The 10 years performance of a company was analyzed. The company followed TQM philosophy for the first two years and moved back to traditional management. What can you conclude about the management culture of the company?

a.

Lack of management commitment to follow TQM

b.

Lack of management commitment to follow traditional management

c.

The management of the company is properly functioning

d.

We cannot comment on the management culture of the company

Posted under Basic Concepts of Total Quality Management Total Quality Management

Answer: (a).Lack of management commitment to follow TQM

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Q. The 10 years performance of a company was analyzed. The company followed TQM philosophy for the first two years and moved back to traditional management. What can you conclude...
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