Question
a.
A structure in which the customer is at the top followed by employees, management, and the top management towards the bottom.
b.
A structure in which the top management is at the top followed by management, employees, and the customer towards the bottom.
c.
A structure in which employees are at the top followed by management, the customer, and the top management towards the bottom.
d.
A structure in which management is at the top followed by the customer, employees, and the top management towards the bottom.
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