Question

How can values and philosophies best be communicated in service organizations?

a.

Through written circulars

b.

Through top management personnel

c.

Through experiences reflecting these values captured on films

d.

Through appraisal systems

Answer: (c).Through experiences reflecting these values captured on films Explanation:Values and philosophies need to be communicated so that they are shared, and that this is best done through discussions at meetings, experiences reflecting these values captured on films, and top management personnel explaining their mind.

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Q. How can values and philosophies best be communicated in service organizations?

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