Question

What is the purpose of mentioning the grievance redressal mechanism in insurance policies as per IRDAI regulations?

a.

To explain the insurance policy terms to the insured

b.

To provide contact details for customer service inquiries

c.

To help the insured find a lawyer for legal disputes

d.

To inform the insured about the available means of resolving dissatisfaction with the insurer's service

Answer: (d).To inform the insured about the available means of resolving dissatisfaction with the insurer's service Explanation:Mentioning the grievance redressal mechanism in insurance policies informs the insured about the means of resolving dissatisfaction with the insurer's service.

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Q. What is the purpose of mentioning the grievance redressal mechanism in insurance policies as per IRDAI regulations?

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