Question

In what circumstances will the Ombudsman pass an award to the insured?

a.

If the complainant demands an award

b.

If the insurance company is not willing to negotiate

c.

If intermediation fails to settle the dispute

d.

If the Ombudsman is satisfied with the insurance company's reply

Posted under IC38 Life Insurance Agent Exam

Answer: (c).If intermediation fails to settle the dispute Explanation:The Ombudsman will pass an award to the insured if intermediation fails to settle the dispute.

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Q. In what circumstances will the Ombudsman pass an award to the insured?
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