Question

What is the authority of the Ombudsman when a dispute is not settled through intermediation?

a.

To penalize the insured

b.

To mediate further

c.

To pass an award that is fair and covers the insured's loss

d.

To refer the case to the court

Answer: (c).To pass an award that is fair and covers the insured's loss Explanation:The Ombudsman can pass an award that is fair and should cover the insured's loss when a dispute is not resolved through intermediation.

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Q. What is the authority of the Ombudsman when a dispute is not settled through intermediation?

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