Q. In what capacity can the Ombudsman act, by mutual agreement of the insured and the insurer?

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Q. What is the finality of the Ombudsman's decision regarding a complaint?

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Q. What must a complaint made to the Ombudsman contain?

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Q. When can a complaint be made to the Ombudsman regarding an insurance company's actions?

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Q. What is the maximum value of the claim, including expenses, for a complaint to be eligible for the Ombudsman's intervention?

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Q. How long does the Ombudsman have to make recommendations after receiving a complaint?

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Q. In what circumstances will the Ombudsman pass an award to the insured?

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Q. How long does the insurance company have to comply with the Ombudsman's award?

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Q. Is the Ombudsman's award binding on the insurer?

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Q. What is the purpose of the Right to Information (RTI) Act, 2005 in India?

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Q. Who is responsible for dealing with requests for information under the RTI Act?

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Q. What does IRDAI stand for in the context of the RTI Act?

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Q. Under the RTI Act, what type of information may public authorities be obliged to provide to citizens?

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Q. Are there any categories of information that are exempt from disclosure under the RTI Act?

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Q. The ______________ has jurisdiction to entertain complaints, where value of the goods or services and the compensation claimed is up to Rs.20 lakhs.

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Q. What is the main purpose of the Integrated Grievance Management System (IGMS) launched by IRDAI?

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Q. In the context of consumer disputes related to the insurance business, which of the following is a common category of disputes?

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Q. What role can the Ombudsman play in resolving disputes between the insured and the insurer?

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Q. What is the authority of the Ombudsman when a dispute is not settled through intermediation?

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