Question

What is the recourse available to a policyholder if they are dissatisfied with the decisions taken by the insurer?

a.

They can directly appeal to the Insurance Ombudsman

b.

They can file a complaint with the Grievance Redressal Authority of the insurer

c.

They can file a lawsuit against the insurer in court

d.

They have no recourse

Answer: (b).They can file a complaint with the Grievance Redressal Authority of the insurer Explanation:If a policyholder is dissatisfied with the decisions taken by the insurer, they can approach the Grievance Redressal Authority of the insurer to address their complaints and grievances.

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Q. What is the recourse available to a policyholder if they are dissatisfied with the decisions taken by the insurer?

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