Q. ‘Communicate results’ is a statement from Juran’s ten steps to quality improvement. Which of the following is the odd one out with respect to it?

View solution

Q. Which of the following does not mean to ‘Keep score’ from Juran’s ten steps to quality improvement?

View solution

Q. Which among the following is not a contribution made by Crosby?

View solution

Q. Which among the following is not a contribution made by Crosby?

View solution

Q. According to Crosby’s First Absolute of Quality, quality is _______ to requirements, not goodness.

View solution

Q. According to Crosby’s Second Absolute of Quality, quality is achieved by _______not appraisal.

View solution

Q. According to Crosby’s Third Absolute of Quality, quality has a performance standard of ________not acceptable quality levels.

View solution

Q. According to Crosby’s Fourth Absolute of Quality, the measurement of quality is the price of ______not indexes.

View solution

Q. According to Crosby’s Quality Vaccine, ‘Integrity’ refers to the need for treating quality seriously throughout the whole business organization from top to bottom. The future of the company will be judged on the performance on quality.

View solution

Q. According to Crosby’s Quality Vaccine, ‘Systems’ refers to the need for maintaining appropriate measures and systems for quality costs, education, quality, performance, review, improvement, and customer satisfaction.

View solution

Q. Which among the following does not belong to the five sections of Crosby’s Quality Vaccine?

View solution

Q. According to Crosby’s Fourteen Steps for Quality Improvement, what do you mean by QITs?

View solution

Q. Which of the following does not belong to Crosby’s Fourteen Steps for Quality Improvement?

View solution

Q. According to Crosby’s Fourteen Steps for Quality Improvement, what do you mean by obstacle reporting?

View solution

Q. Which among the following is not an element of quality statements?

View solution

Q. The aspiration of the company in a short declaration is called the ________

View solution

Q. The declaration which lists the functions of an organization and mentions about the purpose of its employees, customers, and suppliers is called the _________

View solution

Q. The guide for the organization as to how the organization would provide products and services to its customers is called the _________

View solution

Q. The quality policy should be written by the CEO and feedback from its employees is needed.

View solution

Q. The quality policy is approved by the __________

View solution