Question

Why is bureaucracy necessary for large organizations?

a.

It allows employees increasing freedom and autonomy.

b.

It provides fast-moving changes in the environment.

c.

It ensures uniform treatment for all customers.

d.

It allows ad-hoc actions by employees.

Answer: (c).It ensures uniform treatment for all customers. Explanation:Bureaucracy with clear rules and procedures is necessary for large organizations to ensure uniform treatment for all customers.

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