Question

How can the organizations can turn failures into learning opportunities?

a.

By fixing responsibility and taking appropriate action against those found responsible

b.

By blaming non-adherence to rules as guilt that is punishable

c.

By involving the persons concerned in the analysis of the situation and in the search for methods to improve the situation

d.

By perceiving failure as a lack of concern for the customer and punishing accordingly

Answer: (c).By involving the persons concerned in the analysis of the situation and in the search for methods to improve the situation Explanation:Organizations can turn failures into learning opportunities by involving the persons concerned in the analysis of the situation and in the search for methods to improve the situation.

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Q. How can the organizations can turn failures into learning opportunities?

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