Question

What should the insurance company do if it denies a claim?

a.

Inform the policyholder verbally

b.

Keep the denial reason confidential

c.

Inform the policyholder in writing

d.

Deny the claim without any communication

Answer: (c).Inform the policyholder in writing Explanation:The insurance company must inform the policyholder in writing about the denial of a claim and provide the reason for the denial.

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Q. What should the insurance company do if it denies a claim?

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