Q. The marketing which describes the skills to serve the clients is classified as

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Q. The purchase cost of product is included into cost of maintenance and is subtracted from discounted salvage value to calculate

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Q. To create strategy between demand and supply, the peak time efficiency, shared services and increased service participation are strategies of

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Q. The categories of services mix and intangible are classified as the example of

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Q. The qualities of product that buyers evaluate after purchasing the product is classified as

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Q. If the price of product is $150, cost of maintenance is $15 and the discounted salvage value is $85, then the life cycle cost of product is

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Q. The set of services expected by the customers are classified as

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Q. The churches, museums and charities are examples of the services of

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Q. The characteristics of services include

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Q. According to categories of services mix, and the products that have no accompanying services are classified as

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Q. Considering the categories of services mix, the meal of restaurant is classified as example of

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Q. The qualities of product that are hard for buyers to evaluate even after purchasing the product are classified as

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Q. The pricing technique which transfer from off-peak periods to peak periods is classified as

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Q. Considering the categories of services mix, the tangible goods such as computers and automobile cars are classified as

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Q. The services provide by the companies that are beyond the performance and functioning of the product are classified as

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Q. The banks, hotels, airlines, law firms and insurance companies are example of services of

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Q. The determinants of service quality in service-quality model includes

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Q. The routine work of pricing, distribution and promotion of services to the customers is classified as

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Q. The marketing done by motivating and training of employees for differential customer services is classified as

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Q. To create fit between demand and supply, the non-peak demand, complementary services, differential pricing and reservations systems are the strategies of

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