Performance Measures MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Performance Measures, a fundamental topic in the field of Total Quality Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Performance Measures MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Performance Measures mcq questions that explore various aspects of Performance Measures problems. Each MCQ is crafted to challenge your understanding of Performance Measures principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace Total Quality Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Performance Measures MCQs are your pathway to success in mastering this essential Total Quality Management topic.

Note: Each of the following question comes with multiple answer choices. Select the most appropriate option and test your understanding of Performance Measures. You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

So, are you ready to put your Performance Measures knowledge to the test? Let's get started with our carefully curated MCQs!

Performance Measures MCQs | Page 1 of 6

Q1.
______ is an indicator of the measurement of success in any organization.
Discuss
Answer: (c).Performance Measures
Q2.
According to Ray F. Boedecker, establishing a baseline measure and revealing trends is one of the objectives of ‘performance measures’.
Discuss
Answer: (a).True
Q3.
Which of the following is incorrect according to the seven objectives of performance measures identified by Ray F. Boedecker?
Discuss
Answer: (d).Hiding information for making informed decisions
Q4.
According to Ray F. Boedecker, providing information for individuals and team evaluation is one of the objectives of ‘performance measures’.
Discuss
Answer: (a).True
Q5.
Which one of the following is not a functional element considered during the performance measure of an organization?
Discuss
Answer: (b).Poka-yoke
Q6.
Which of the following is not an indicator of the ‘customer’ functional element while measuring the performance of an organization?
Discuss
Answer: (d).Revenue growth
Q7.
Which of the following is not a determinant of the ‘customer’ functional element while measuring the performance of an organization?
Discuss
Answer: (d).Service rating
Q8.
‘Time to resolve complaints’ is an indicator of which functional element while measuring the performance of an organization?
Discuss
Answer: (a).Customers
Discuss
Answer: (b).Result/labor costs
Discuss
Answer: (b).Actual result/expected result
Page 1 of 6