Question

Why do organizations need to maintain consistency in their behavior as seen through their employees?

a.

To comply with government regulations

b.

To avoid lawsuits

c.

To maintain a positive image in the eyes of the customers

d.

To encourage individualism among employees

Posted under IC90 Human Resource Management

Answer: (c).To maintain a positive image in the eyes of the customers Explanation:The organization's behavior, as seen through its employees, has to be consistent. It cannot vary from place to place or from employee to employee. It cannot depend on the whims of individuals. Only then will these offices be seen as part of the same company.

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Q. Why do organizations need to maintain consistency in their behavior as seen through their employees?
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