Question

What is the role of HR department in managing industrial disputes?

a.

To treat the dispute as a legal matter and involve the legal department

b.

To negotiate with the workers and come to a settlement

c.

To take the side of the management and suppress the workers

d.

To ignore the dispute and hope that it resolves itself

Posted under IC90 Human Resource Management

Answer: (a).To treat the dispute as a legal matter and involve the legal department Explanation:Once an industrial dispute becomes a confrontation, it has to be treated as a legal matter to be managed between the personnel or establishment department and the legal department. The HR department's responsibility is to see that such situations do not develop.

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Q. What is the role of HR department in managing industrial disputes?
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