Question

How should agents approach their role in relation to customers?

a.

As someone who primarily aims to get a sale

b.

As a high-pressure salesperson

c.

As a coach and partner helping customers manage risks effectively

d.

As a product catalog distributor

Answer: (c).As a coach and partner helping customers manage risks effectively Explanation:Agents should approach their role as a coach and partner who can help customers manage their risks more effectively.

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Q. How should agents approach their role in relation to customers?

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