Question

What is the key principle of personal effectiveness related to listening skills?

a.

Interrupt the speaker with counterarguments

b.

Finish the speaker's sentences to show active engagement

c.

First try to understand before being understood

d.

Avoid any form of feedback during the conversation

Posted under IC38 Life Insurance Agent Exam

Answer: (c).First try to understand before being understood Explanation:The key principle related to listening skills is to "first try to understand before being understood."

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Q. What is the key principle of personal effectiveness related to listening skills?
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