Q. How can consumers register complaints in the Integrated Grievance Management System (IGMS)?

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Q. Which government body established the Insurance Ombudsman Rules 2017?

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Q. To which types of insurance do the rules regarding Insurance Ombudsmen apply?

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Q. What type of complaints are addressed by Insurance Ombudsmen?

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Q. What is the objective of the Insurance Ombudsman rules?

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Q. In what capacity can the Ombudsman act, by mutual agreement of the insured and the insurer?

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Q. What is the finality of the Ombudsman's decision regarding a complaint?

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Q. What must a complaint made to the Ombudsman contain?

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Q. When can a complaint be made to the Ombudsman regarding an insurance company's actions?

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Q. What is the maximum value of the claim, including expenses, for a complaint to be eligible for the Ombudsman's intervention?

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Q. How long does the Ombudsman have to make recommendations after receiving a complaint?

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Q. In what circumstances will the Ombudsman pass an award to the insured?

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Q. How long does the insurance company have to comply with the Ombudsman's award?

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Q. Is the Ombudsman's award binding on the insurer?

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Q. What is the purpose of the Right to Information (RTI) Act, 2005 in India?

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Q. Who is responsible for dealing with requests for information under the RTI Act?

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Q. What does IRDAI stand for in the context of the RTI Act?

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Q. Under the RTI Act, what type of information may public authorities be obliged to provide to citizens?

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Q. Are there any categories of information that are exempt from disclosure under the RTI Act?

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Q. The ______________ has jurisdiction to entertain complaints, where value of the goods or services and the compensation claimed is up to Rs.20 lakhs.

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