C09 Grievance Redressal Mechanism MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on C09 Grievance Redressal Mechanism, a fundamental topic in the field of IC38 Life Insurance Agent Exam. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our C09 Grievance Redressal Mechanism MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of C09 Grievance Redressal Mechanism mcq questions that explore various aspects of C09 Grievance Redressal Mechanism problems. Each MCQ is crafted to challenge your understanding of C09 Grievance Redressal Mechanism principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace IC38 Life Insurance Agent Exam tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our C09 Grievance Redressal Mechanism MCQs are your pathway to success in mastering this essential IC38 Life Insurance Agent Exam topic.

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C09 Grievance Redressal Mechanism MCQs | Page 5 of 6

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Q41.
In what circumstances will the Ombudsman pass an award to the insured?

a.

If the complainant demands an award

b.

If the insurance company is not willing to negotiate

c.

If intermediation fails to settle the dispute

d.

If the Ombudsman is satisfied with the insurance company's reply

Discuss
Answer: (c).If intermediation fails to settle the dispute Explanation:The Ombudsman will pass an award to the insured if intermediation fails to settle the dispute.
Q42.
How long does the insurance company have to comply with the Ombudsman's award?

a.

15 days

b.

30 days

c.

45 days

d.

60 days

Discuss
Answer: (b).30 days Explanation:The insurance company has 30 days to comply with the Ombudsman's award.
Q43.
Is the Ombudsman's award binding on the insurer?

a.

Yes

b.

No

c.

May be Yes or No

d.

Can't Say

Discuss
Answer: (a).Yes Explanation:Yes, the Ombudsman's award is binding on the insurer.
Q44.
What is the purpose of the Right to Information (RTI) Act, 2005 in India?

a.

To regulate the insurance industry

b.

To promote transparency and accountability in public authorities

c.

To provide insurance to citizens

d.

To protect consumer rights

Discuss
Answer: (b).To promote transparency and accountability in public authorities Explanation:The RTI Act, 2005 is enacted to promote transparency and accountability in public authorities.
Q45.
Who is responsible for dealing with requests for information under the RTI Act?

a.

Insurance companies

b.

Insurance agents

c.

Chief Public Information Officer (CPIO)

d.

IRDAI

Discuss
Answer: (c).Chief Public Information Officer (CPIO) Explanation:The Chief Public Information Officer (CPIO) is responsible for dealing with requests for information under the RTI Act.
Q46.
What does IRDAI stand for in the context of the RTI Act?

a.

Insurance Regulation and Development Authority of India

b.

Insurance Regulatory and Development Association of India

c.

Indian Reinsurance Development and Authority Institute

d.

Information Request and Disclosure Act of India

Discuss
Answer: (a).Insurance Regulation and Development Authority of India Explanation:IRDAI stands for Insurance Regulation and Development Authority of India.
Q47.
Under the RTI Act, what type of information may public authorities be obliged to provide to citizens?

a.

Sensitive and classified information

b.

Personal information of government officials

c.

Information available with public authorities

d.

Information about military operations

Discuss
Answer: (c).Information available with public authorities Explanation:Public authorities may be obliged to provide information available with them to citizens under the RTI Act.
Q48.
Are there any categories of information that are exempt from disclosure under the RTI Act?

a.

No, all information must be disclosed

b.

Yes, all information is exempt

c.

Yes, there are certain categories of information exempt from disclosure

d.

No, there are no exemptions

Discuss
Answer: (c).Yes, there are certain categories of information exempt from disclosure Explanation:Yes, there are certain categories of information that are exempt from disclosure under the RTI Act.
Q49.
The ______________ has jurisdiction to entertain complaints, where value of the goods or services and the compensation claimed is up to Rs.20 lakhs.

a.

District Commission

b.

State Commission

c.

Zilla Parishad

d.

National Commission

Discuss
Answer: (a).District Commission Explanation:District Commission is the correct answer because it is the authority with jurisdiction for complaints where the value of goods or services and the compensation claimed is up to Rs. 20 lakhs.
Q50.
What is the main purpose of the Integrated Grievance Management System (IGMS) launched by IRDAI?

a.

To sell insurance policies

b.

To monitor the stock market

c.

To act as a central repository for insurance grievances

d.

To provide healthcare services

Discuss
Answer: (c).To act as a central repository for insurance grievances Explanation:IGMS serves as a central repository for insurance grievances and aids in monitoring grievance redressal within the industry.
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