Question

What is the difference between job enlargement and job enrichment?

a.

Job enlargement makes a job more varied, while job enrichment adds elements to the existing job which makes it more complete or more responsible.

b.

Job enlargement involves adding tasks to the existing job, while job enrichment involves giving workers greater say in planning, doing and controlling their work.

c.

Job enlargement adds tasks that require use of discretion, while job enrichment allows the employee to have direct relationship with the customer.

d.

Job enlargement is related to Herzberg's theory of motivation, while job enrichment is not.

Answer: (a).Job enlargement makes a job more varied, while job enrichment adds elements to the existing job which makes it more complete or more responsible. Explanation:Job enlargement attempts to make a job more varied thus removing the dullness associated with performing repetitive operations for long. Adding tasks to existing tasks is one way of enriching. Adding tasks that require use of discretion is another way. Tasks that require interaction with customers and helping to solve their problems may add to one‟s importance and self-esteem.

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Q. What is the difference between job enlargement and job enrichment?

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