Q. How should agents approach their role in relation to customers?

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Q. What role does handling objections play in the sales process for an insurance agent?

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Q. What is the significance of properly filling out a proposal form for insurance?

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Q. What is the agent's role in helping the customer complete additional formalities for the policy?

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Q. What do IRDAI (Issuance of e-Insurance Policies) Regulations, 2016 provide for?

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Q. What is the purpose of a cover note in insurance?

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Q. In which classes of business are cover notes and certificates of insurance predominantly used?

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Q. What responsibility does the agent have regarding the issuance of the cover note?

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Q. What is the policy document in insurance?

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Q. What is the role of a good insurance agent in premium payment?

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Q. Which of the following is not a method of premium payment?

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Q. According to IRDA Regulations, how should premium payments through net banking or credit/debit cards be made?

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Q. What is the purpose of issuing a receipt after premium payment?

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Q. What opportunity does the agent have when inquiring about the receipt of the Policy Document from the customer?

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Q. What is the free-look period provision?

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Q. In general insurance, what choice does the customer have at the time of policy renewal?

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Q. What is the purpose of a Renewal Notice sent by general insurers?

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Q. How do high producer agents maintain trust and loyalty with their clients?

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Q. What is the crucial test that comes at the time of claim settlement?

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Q. Identify the scenario where a debate on the need for insurance is not required.

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