Question

In consumer disputes, what might lead to a feeling of "being cheated" or a "hurt ego," ?

a.

Quick resolution of complaints

b.

Prompt communication from the insurer

c.

Fair and transparent claim settlements

d.

Service failures and misunderstandings

Answer: (d).Service failures and misunderstandings Explanation:service failures and misunderstandings can lead to feelings of being cheated or a hurt ego in consumer disputes.

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Q. In consumer disputes, what might lead to a feeling of "being cheated" or a "hurt ego," ?

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