Q. What is the traditional focus of training?

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Q. What are the factors that influence a person's behavior?

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Q. Who has the maximum impact on behavior?

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Q. Why are evaluations by participants at the end of a training session not entirely reliable?

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Q. Of the four stages of learning, which one occurs when the changes during conversion are firmly internalised?

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Q. What are the reasons that might lead to dismissal of an employee?

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Q. What is the cost of dismissing an employee?

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Q. Why is it difficult to find a solution to a person's behaviour problem?

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Q. What is the method to follow while attempting correction of a problem employee?

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Q. What is clinical counselling?

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Q. What is counselling?

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Q. What is the counsellor's ability in counselling?

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Q. What is counselling?

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Q. What is active listening?

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Q. What is empathy?

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Q. What is intervention in counselling?

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Q. What is the most important quality of a good counsellor?

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Q. What does a good counsellor help the client to do?

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Q. What should a counsellor avoid doing in a counselling session?

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Q. What is the role of a counsellor in helping the client?

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