Question

If a policyholder is dissatisfied with the response from their insurer regarding a grievance, what can they do?

a.

Approach the Grievance Redressal Officer

b.

File a legal case against the insurer

c.

Contact a different insurer

d.

Approach the Regulator under the IGMS

Answer: (d).Approach the Regulator under the IGMS Explanation:If a policyholder is not satisfied with the response from the insurer, they can approach the Regulator under the IGMS.

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Q. If a policyholder is dissatisfied with the response from their insurer regarding a grievance, what can they do?

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