Question

What is the meaning of "Defect" according to the Consumer Protection Act?

a.

A problem related to the design of the product

b.

A minor issue that doesn't impact the overall quality of the service

c.

Any fault, imperfection, or inadequacy in the quality or manner of service performance

d.

A situation where the service provider fails to meet consumer expectations

Posted under IC38 Life Insurance Agent Exam

Answer: (c).Any fault, imperfection, or inadequacy in the quality or manner of service performance Explanation:"Defect" is defined as any fault, imperfection, shortcoming, or inadequacy in the quality, nature, and manner of service performance.

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Q. What is the meaning of "Defect" according to the Consumer Protection Act?
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