Q. Which of the following statements about the procedure for filing a complaint is true?

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Q. What is the primary role of Consumer Commission Orders?

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Q. What are some of the main categories of consumer disputes related to the insurance business?

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Q. Which of the following does NOT fall under the jurisdiction of the State Consumer Disputes Redressal Commission?

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Q. What is the primary purpose of the Integrated Grievance Management System (IGMS)?

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Q. In consumer disputes, what might lead to a feeling of "being cheated" or a "hurt ego," ?

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Q. What is the role of the District Consumer Disputes Redressal Commission in resolving consumer complaints?

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Q. Which commission is the final authority established under the Consumer Protection Act?

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Q. How can consumers register complaints in the Integrated Grievance Management System (IGMS)?

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Q. Which government body established the Insurance Ombudsman Rules 2017?

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Q. To which types of insurance do the rules regarding Insurance Ombudsmen apply?

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Q. What type of complaints are addressed by Insurance Ombudsmen?

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Q. What is the objective of the Insurance Ombudsman rules?

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Q. In what capacity can the Ombudsman act, by mutual agreement of the insured and the insurer?

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Q. What is the finality of the Ombudsman's decision regarding a complaint?

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Q. What must a complaint made to the Ombudsman contain?

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Q. When can a complaint be made to the Ombudsman regarding an insurance company's actions?

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Q. What is the maximum value of the claim, including expenses, for a complaint to be eligible for the Ombudsman's intervention?

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Q. How long does the Ombudsman have to make recommendations after receiving a complaint?

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Q. In what circumstances will the Ombudsman pass an award to the insured?

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