Q. What is the primary role of Consumer Commission Orders?

View solution

Q. What are some of the main categories of consumer disputes related to the insurance business?

View solution

Q. Which of the following does NOT fall under the jurisdiction of the State Consumer Disputes Redressal Commission?

View solution

Q. What is the primary purpose of the Integrated Grievance Management System (IGMS)?

View solution

Q. In consumer disputes, what might lead to a feeling of "being cheated" or a "hurt ego," ?

View solution

Q. What is the role of the District Consumer Disputes Redressal Commission in resolving consumer complaints?

View solution

Q. Which commission is the final authority established under the Consumer Protection Act?

View solution

Q. How can consumers register complaints in the Integrated Grievance Management System (IGMS)?

View solution

Q. Which government body established the Insurance Ombudsman Rules 2017?

View solution

Q. To which types of insurance do the rules regarding Insurance Ombudsmen apply?

View solution

Q. What type of complaints are addressed by Insurance Ombudsmen?

View solution

Q. What is the objective of the Insurance Ombudsman rules?

View solution

Q. In what capacity can the Ombudsman act, by mutual agreement of the insured and the insurer?

View solution

Q. What is the finality of the Ombudsman's decision regarding a complaint?

View solution

Q. What must a complaint made to the Ombudsman contain?

View solution

Q. When can a complaint be made to the Ombudsman regarding an insurance company's actions?

View solution

Q. What is the maximum value of the claim, including expenses, for a complaint to be eligible for the Ombudsman's intervention?

View solution

Q. How long does the Ombudsman have to make recommendations after receiving a complaint?

View solution

Q. In what circumstances will the Ombudsman pass an award to the insured?

View solution

Q. How long does the insurance company have to comply with the Ombudsman's award?

View solution