Basic Concepts of Total Quality Management MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Basic Concepts of Total Quality Management, a fundamental topic in the field of Total Quality Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Basic Concepts of Total Quality Management MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Basic Concepts of Total Quality Management mcq questions that explore various aspects of Basic Concepts of Total Quality Management problems. Each MCQ is crafted to challenge your understanding of Basic Concepts of Total Quality Management principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace Total Quality Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Basic Concepts of Total Quality Management MCQs are your pathway to success in mastering this essential Total Quality Management topic.

Note: Each of the following question comes with multiple answer choices. Select the most appropriate option and test your understanding of Basic Concepts of Total Quality Management. You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

So, are you ready to put your Basic Concepts of Total Quality Management knowledge to the test? Let's get started with our carefully curated MCQs!

Basic Concepts of Total Quality Management MCQs | Page 19 of 21

Q181.
Those who are not currently using the product but have the capability of becoming customers in future are called __________
Discuss
Answer: (a).Potential Customers
Q182.
Organizations / People who use the product or output as an input for producing their own product are called _________
Discuss
Answer: (d).Processors
Q183.
Who among the following do not fall under the category of External Customers?
Discuss
Answer: (d).Quality Management Unit of a Company
Q184.
According to ASQ survey, which of the following is not part of customer perceptions?
Discuss
Answer: (d).Discredit
Q185.
In the modern world, warranty attached to a product attracts and build markets.
Discuss
Answer: (a).True
Q186.
Reputation of a firm brings the market to them and fetches them more customers.
Discuss
Answer: (a).True
Q187.
Which among the following is not a factor influencing customer perception of quality before making a purchase?
Discuss
Answer: (c).Spare parts availability
Q188.
Which among the following does not fall under the category of factors influencing customer perception of quality before making a purchase?
Discuss
Answer: (d).Reliability
Q189.
Which among the following does not fall under the category of factors influencing customer perception of quality at the point of making a purchase?
Discuss
Answer: (d).Service effectiveness
Q190.
Which among the following is not a factor influencing customer perception of quality at the point of making a purchase?
Discuss
Answer: (d).Comparative Performance