Basic Concepts of Total Quality Management MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Basic Concepts of Total Quality Management, a fundamental topic in the field of Total Quality Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Basic Concepts of Total Quality Management MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Basic Concepts of Total Quality Management mcq questions that explore various aspects of Basic Concepts of Total Quality Management problems. Each MCQ is crafted to challenge your understanding of Basic Concepts of Total Quality Management principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace Total Quality Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Basic Concepts of Total Quality Management MCQs are your pathway to success in mastering this essential Total Quality Management topic.

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Basic Concepts of Total Quality Management MCQs | Page 18 of 21

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Q171.
Quality cost per rupee of production cost is called _______

a.

Labor base index

b.

Cost base index

c.

Sales base index

d.

Production base index

Discuss
Answer: (b).Cost base index
Q172.
Quality cost per rupee of net sales is called _______

a.

Labor base index

b.

Rupee base index

c.

Sales base index

d.

Unit base index

Discuss
Answer: (c).Sales base index
Q173.
Quality cost per unit of production is called _______

a.

Labor base index

b.

Rupee base index

c.

Sales base index

d.

Unit base index

Discuss
Answer: (d).Unit base index
Q174.
Timesheets, schedules and minutes of meetings are important sources for collecting/reporting quality costs in an organization.

a.

True

b.

False

c.

May be True or False

d.

Can't say

Discuss
Answer: (a).True
Q175.
Expense reports, credit and debit memos and cost estimates are important sources for collecting/reporting quality costs in an organization.

a.

True

b.

False

c.

May be True or False

d.

Can't say

Discuss
Answer: (a).True
Q176.
What is the other name of intangible costs?

a.

Hidden Costs

b.

Prevention Costs

c.

Appraisal Costs

d.

Internal Failure Costs

Discuss
Answer: (a).Hidden Costs
Q177.
Which of the following does not fall under the category of Hidden Costs?

a.

Potential loss sales

b.

Loss of customer goodwill

c.

Offsetting customer dissatisfaction

d.

Marketing research

Discuss
Answer: (d).Marketing research
Q178.
Which of the following describes best Juran’s model of optimum quality costs?

a.

It includes costs of internal and external failures curve, costs of appraisal and prevention curve and total quality costs curve

b.

It includes costs of internal and external failures curve and costs of appraisal and prevention curve

c.

It includes costs of internal and external failures curve and total quality costs curve

d.

It includes costs of appraisal and prevention curve and total quality costs curve

Discuss
Answer: (a).It includes costs of internal and external failures curve, costs of appraisal and prevention curve and total quality costs curve
Q179.
The commonly used techniques for measuring quality costs are __________

a.

Trend analysis and Pareto analysis

b.

Trend analysis only

c.

Pareto analysis only

d.

Trigonometry

Discuss
Answer: (a).Trend analysis and Pareto analysis
Q180.
Who among the following is not a hidden customer?

a.

Regulators

b.

Critics

c.

Opinion leaders

d.

Managers

Discuss
Answer: (d).Managers
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