Basic Concepts of Total Quality Management MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Basic Concepts of Total Quality Management, a fundamental topic in the field of Total Quality Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Basic Concepts of Total Quality Management MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Basic Concepts of Total Quality Management mcq questions that explore various aspects of Basic Concepts of Total Quality Management problems. Each MCQ is crafted to challenge your understanding of Basic Concepts of Total Quality Management principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace Total Quality Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Basic Concepts of Total Quality Management MCQs are your pathway to success in mastering this essential Total Quality Management topic.

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Basic Concepts of Total Quality Management MCQs | Page 15 of 21

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Q141.
According to Crosby’s Fourteen Steps for Quality Improvement, what do you mean by QITs?

a.

Quality Injustice Teams

b.

Quality Inspection Teams

c.

Quality Injection Teams

d.

Quality Improvement Teams

Discuss
Answer: (d).Quality Improvement Teams
Q142.
Which of the following does not belong to Crosby’s Fourteen Steps for Quality Improvement?

a.

Establish quality measurements

b.

Establish a zero defect committee and program

c.

Hold a zero defects day

d.

Create constancy of purpose towards improvement of product and service.

Discuss
Answer: (d).Create constancy of purpose towards improvement of product and service.
Q143.
According to Crosby’s Fourteen Steps for Quality Improvement, what do you mean by obstacle reporting?

a.

To communicate to management about obstacles employees’ face in attaining quality improvement

b.

To report about the no of steps employees’ climb on their way to office

c.

To write an article on the topic ‘Obstacle’

d.

To write an essay on the topic ‘Obstacle’

Discuss
Answer: (a).To communicate to management about obstacles employees’ face in attaining quality improvement
Q144.
Which among the following is not an element of quality statements?

a.

Vision Statement

b.

Mission Statement

c.

Quality Policy Statement

d.

Submission Statement

Discuss
Answer: (d).Submission Statement
Q145.
The aspiration of the company in a short declaration is called the ________

a.

Vision Statement

b.

Mission Statement

c.

Quality Policy Statement

d.

Submission Statement

Discuss
Answer: (a).Vision Statement
Q146.
The declaration which lists the functions of an organization and mentions about the purpose of its employees, customers, and suppliers is called the _________

a.

Customer Statement

b.

Mission Statement

c.

Supplier Statement

d.

Employee Statement

Discuss
Answer: (b).Mission Statement
Q147.
The guide for the organization as to how the organization would provide products and services to its customers is called the _________

a.

Quality Policy Statement

b.

Product and Service Statement

c.

Product Statement

d.

Service Statement

Discuss
Answer: (a).Quality Policy Statement
Q148.
The quality policy should be written by the CEO and feedback from its employees is needed.

a.

True

b.

False

c.

May be True or False

d.

Can't say

Discuss
Answer: (a).True
Q149.
The quality policy is approved by the __________

a.

Quality Improvement Team

b.

Quality Council

c.

Quality Control Team

d.

Quality Assurance Team

Discuss
Answer: (b).Quality Council
Q150.
Which of the following is not a key element of a Mission Statement?

a.

Obligation to Stakeholders

b.

Scope of the Business

c.

View of the Future

d.

Quality Policy

Discuss
Answer: (d).Quality Policy
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