Q. How does the behavior of managers affect the behavior of their staff?

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Q. What happens when employees share values in an organization?

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Q. What is the importance of reviewing practices with reference to the stated philosophies and values of the organization?

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Q. Why is it important for managers to be polite and respectful to their staff?

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Q. How can values be reinforced in an organization?

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Q. What is an example of a manifestation of prevalent values in an organization?

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Q. Why is it important for senior managers to spend time doing contact level jobs?

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Q. What is the importance of managers being in touch with what is happening in service industries?

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Q. What is M.B.W.A?

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Q. What do comments and conversations of employees show?

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Q. Why are values important to be internalized at the frontline?

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Q. ________________ refers to the ways in which, members of a group experience the working environment.

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Q. Which style of management is prevalent in the initial stages of creating a new organization?

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Q. What does content relate to in the management of change?

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Q. What is the process of unlearning and moving to new learning called in organizations?

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Q. What is management development focused on?

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Q. What are the methodologies that can be used for management development?

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Q. What are the four major elements of an organization?

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Q. What is the process of managing change concerned with?

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Q. What is Quality of Work Life?

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