Q. What distinguishes clients from customers in insurance?

View solution

Q. What is Customer Lifetime Value in the insurance industry?

View solution

Q. How does building goodwill and brand value benefit an insurance agent?

View solution

Q. What is meant by customer lifetime value?

View solution

Q. What is the key element that every relationship begins with?

View solution

Q. Which element of a relationship is about being liked and creating a great first impression?

View solution

Q. Why is customer relationship management important for companies?

View solution

Q. What does the second element of a relationship entail?

View solution

Q. What is the "Customer Journey"?

View solution

Q. What is one of the challenges in the prospecting phase of the sales process?

View solution

Q. Why is setting up a formal appointment important in the sales process?

View solution

Q. What does the process of selling insurance involve?

View solution

Q. What is the primary goal of the Sales Interview in insurance?

View solution

Q. What distinguishes a master salesperson in insurance?

View solution

Q. What is the responsibility of an agent in providing Best Advice to the prospect?

View solution

Q. When should insurance be recommended for a risk?

View solution

Q. What should homeowners in flood-prone areas consider regarding insurance?

View solution

Q. How should agents approach their role in relation to customers?

View solution

Q. What role does handling objections play in the sales process for an insurance agent?

View solution

Q. What is the significance of properly filling out a proposal form for insurance?

View solution