Basic Concepts of Total Quality Management MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Basic Concepts of Total Quality Management, a fundamental topic in the field of Total Quality Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Basic Concepts of Total Quality Management MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Basic Concepts of Total Quality Management mcq questions that explore various aspects of Basic Concepts of Total Quality Management problems. Each MCQ is crafted to challenge your understanding of Basic Concepts of Total Quality Management principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace Total Quality Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Basic Concepts of Total Quality Management MCQs are your pathway to success in mastering this essential Total Quality Management topic.

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Basic Concepts of Total Quality Management MCQs | Page 9 of 21

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Q81.
Benchmarking is a TQM technique.

a.

True

b.

False

c.

May be True or False

d.

Can't say

Discuss
Answer: (a).True
Q82.
Which of the following is the kind of planning approach a company following TQM follows?

a.

Strategic, random approach

b.

Strategic, systematic approach

c.

Random approach

d.

Normal approach

Discuss
Answer: (b).Strategic, systematic approach
Q83.
What is the kind of focus put in a company’s processes in TQM?

a.

Unsteady improvement

b.

Passive improvement

c.

Continual improvement

d.

Steady improvement

Discuss
Answer: (c).Continual improvement
Q84.
Decisions in a company which follows TQM is _______

a.

Taken on the basis of the manager’s knowledge

b.

Taken on the basis of the founder’s knowledge

c.

Taken on the basis of the co-founder’s knowledge

d.

Fact-based

Discuss
Answer: (d).Fact-based
Q85.
For proper implementation of TQM, we need ________________

a.

To form a confidential group within the company

b.

To have two managers in the company

c.

To have effective communication between employees

d.

To have intermittent communication between employees

Discuss
Answer: (c).To have effective communication between employees
Q86.
Which of the following is not an idea that can be incorporated by top management in a company to develop the Total Quality Program of a company?

a.

Management meetings

b.

Focus on products and not processes

c.

Company magazines

d.

Company newsletters

Discuss
Answer: (b).Focus on products and not processes
Q87.
Attaining customer satisfaction is the heart of TQM.

a.

True

b.

False

c.

May be True or False

d.

Can't say

Discuss
Answer: (a).True
Q88.
What happens when the top management does not effectively communicate about the company’s TQM program properly from top to bottom?

a.

The TQM program fails to achieve the desired target

b.

The TQM program successfully achieves its desired target

c.

There is no need to communicate messages

d.

Nothing happens to the company’s progress

Discuss
Answer: (a).The TQM program fails to achieve the desired target
Q89.
TQM recognizes that each person is responsible for the quality of his work and for the work of the group.

a.

True

b.

False

c.

May be True or False

d.

Can't say

Discuss
Answer: (a).True
Q90.
In TQM suppliers are treated as _______

a.

Enemies

b.

Partners

c.

Managers

d.

Employees

Discuss
Answer: (b).Partners
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