Basic Concepts of Total Quality Management MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Basic Concepts of Total Quality Management, a fundamental topic in the field of Total Quality Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Basic Concepts of Total Quality Management MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Basic Concepts of Total Quality Management mcq questions that explore various aspects of Basic Concepts of Total Quality Management problems. Each MCQ is crafted to challenge your understanding of Basic Concepts of Total Quality Management principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace Total Quality Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Basic Concepts of Total Quality Management MCQs are your pathway to success in mastering this essential Total Quality Management topic.

Note: Each of the following question comes with multiple answer choices. Select the most appropriate option and test your understanding of Basic Concepts of Total Quality Management. You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

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Basic Concepts of Total Quality Management MCQs | Page 9 of 21

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Q81.
What is the kind of focus put in a company’s processes in TQM?
Discuss
Answer: (c).Continual improvement
Discuss
Answer: (d).Fact-based
Discuss
Answer: (c).To have effective communication between employees
Q84.
Which of the following is not an idea that can be incorporated by top management in a company to develop the Total Quality Program of a company?
Discuss
Answer: (b).Focus on products and not processes
Q85.
Attaining customer satisfaction is the heart of TQM.
Discuss
Answer: (a).True
Q86.
What happens when the top management does not effectively communicate about the company’s TQM program properly from top to bottom?
Discuss
Answer: (a).The TQM program fails to achieve the desired target
Q87.
TQM recognizes that each person is responsible for the quality of his work and for the work of the group.
Discuss
Answer: (a).True
Q88.
In TQM suppliers are treated as _______
Discuss
Answer: (b).Partners
Q89.
The state of affairs in which deficiencies (in goods or services) result in customer annoyance and complaints is known as ______________
Discuss
Answer: (d).Customer Dissatisfaction
Q90.
Which of the following is not a measure of Product Deficiency?
Discuss
Answer: (d).Mass of the mobile phone