Basic Concepts of Total Quality Management MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Basic Concepts of Total Quality Management, a fundamental topic in the field of Total Quality Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Basic Concepts of Total Quality Management MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Basic Concepts of Total Quality Management mcq questions that explore various aspects of Basic Concepts of Total Quality Management problems. Each MCQ is crafted to challenge your understanding of Basic Concepts of Total Quality Management principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace Total Quality Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Basic Concepts of Total Quality Management MCQs are your pathway to success in mastering this essential Total Quality Management topic.

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Basic Concepts of Total Quality Management MCQs | Page 8 of 21

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Q71.
The lack of proper training to the employees can act as a barrier to TQM implementation.

a.

True

b.

False

c.

May be True or False

d.

Can't say

Discuss
Answer: (a).True
Q72.
A company including its manager has 50 members. TQM philosophy is followed by 40 members only. Did the company properly implement TQM?

a.

Yes, only 25 members were sufficient for TQM implementation

b.

No, TQM implementation requires the participation of all members of the company

c.

Yes, only 14 members were sufficient for TQM implementation

d.

We cannot comment on TQM implementation

Discuss
Answer: (b).No, TQM implementation requires the participation of all members of the company
Q73.
The 10 years performance of a company was analyzed. The company followed TQM philosophy for the first two years and moved back to traditional management. What can you conclude about the management culture of the company?

a.

Lack of management commitment to follow TQM

b.

Lack of management commitment to follow traditional management

c.

The management of the company is properly functioning

d.

We cannot comment on the management culture of the company

Discuss
Answer: (a).Lack of management commitment to follow TQM
Q74.
A defect in a product produced by a company was reported to the quality division. The quality division rectified the defect and presented the solution to the rest of the members of the organization including its manager. But the organization delayed the implementation for more than a month. What will be the consequence of this act?

a.

There is no problem in delaying the implementation

b.

The company will start to fail in satisfying customer needs and hence customer satisfaction

c.

The customer will respect the delay in implementation

d.

The manager will be sacked by the founder of the company

Discuss
Answer: (b).The company will start to fail in satisfying customer needs and hence customer satisfaction
Q75.
Which of the following is a tangible benefit of following TQM?

a.

Reduction in employee grievances

b.

Increase in employee grievances

c.

No change in employee grievances

d.

We can’t comment on employee grievances

Discuss
Answer: (a).Reduction in employee grievances
Q76.
Which of the following is not a tangible benefit of following TQM?

a.

Increased profitability

b.

Increased market and customers

c.

Improved productivity

d.

Increase in quality costs

Discuss
Answer: (d).Increase in quality costs
Q77.
The product quality after using TQM philosophy _______

a.

Increases

b.

Decreases

c.

Remains the same

d.

We cannot comment on product quality

Discuss
Answer: (a).Increases
Q78.
Which of the following is not an intangible benefit of following TQM?

a.

Better company image

b.

Enhanced problem-solving capacity

c.

Enhancement of job interest

d.

Reduction in customer satisfaction

Discuss
Answer: (d).Reduction in customer satisfaction
Q79.
The working relationships after using TQM philosophy _______

a.

Declines

b.

Remains the same

c.

Improves

d.

We cannot comment on working relationships

Discuss
Answer: (c).Improves
Q80.
Employee participation after using TQM philosophy _______

a.

Declines

b.

Remains the same

c.

Improves

d.

We cannot comment on working relationships

Discuss
Answer: (c).Improves
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