Basic Concepts of Total Quality Management MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Basic Concepts of Total Quality Management, a fundamental topic in the field of Total Quality Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Basic Concepts of Total Quality Management MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Basic Concepts of Total Quality Management mcq questions that explore various aspects of Basic Concepts of Total Quality Management problems. Each MCQ is crafted to challenge your understanding of Basic Concepts of Total Quality Management principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace Total Quality Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Basic Concepts of Total Quality Management MCQs are your pathway to success in mastering this essential Total Quality Management topic.

Note: Each of the following question comes with multiple answer choices. Select the most appropriate option and test your understanding of Basic Concepts of Total Quality Management. You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

So, are you ready to put your Basic Concepts of Total Quality Management knowledge to the test? Let's get started with our carefully curated MCQs!

Basic Concepts of Total Quality Management MCQs | Page 7 of 21

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Q61.
The two categories of products are _____ and _____
Discuss
Answer: (a).Goods, Services
Q62.
Which of the following does not fit in the category of Goods?
Discuss
Answer: (c).Insurance
Q63.
Which of the following does not fit in the category of Services?
Discuss
Answer: (c).Pen
Q64.
Service also includes support activities within companies, e.g., payroll preparation, secretarial support, and plant maintenance.
Discuss
Answer: (a).True
Q65.
The property that is possessed with a product and that is intended to meet certain customers’ needs and thereby provide customer satisfaction is called _________
Discuss
Answer: (b).Product Feature
Q66.
Which of the following does not fit in the category of Product Feature?
Discuss
Answer: (c).The owner of the product
Q67.
Someone who receives or is affected by the product or process is called a _______
Discuss
Answer: (a).Customer
Q68.
The two types of customers are ______ and ______
Discuss
Answer: (b).Internal, External
Q69.
Which of the following does not fit in the category of External Customers?
Discuss
Answer: (c).Manager of a company
Q70.
Which of the following does not fit in the category of Internal Customers?
Discuss
Answer: (b).Public