Basic Concepts of Total Quality Management MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Basic Concepts of Total Quality Management, a fundamental topic in the field of Total Quality Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Basic Concepts of Total Quality Management MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Basic Concepts of Total Quality Management mcq questions that explore various aspects of Basic Concepts of Total Quality Management problems. Each MCQ is crafted to challenge your understanding of Basic Concepts of Total Quality Management principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace Total Quality Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Basic Concepts of Total Quality Management MCQs are your pathway to success in mastering this essential Total Quality Management topic.

Note: Each of the following question comes with multiple answer choices. Select the most appropriate option and test your understanding of Basic Concepts of Total Quality Management. You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

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Basic Concepts of Total Quality Management MCQs | Page 6 of 21

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Q51.
Benchmarking is a TQM technique.
Discuss
Answer: (a).True
Q52.
Which of the following is the kind of planning approach a company following TQM follows?
Discuss
Answer: (b).Strategic, systematic approach
Q53.
What is the kind of focus put in a company’s processes in TQM?
Discuss
Answer: (c).Continual improvement
Discuss
Answer: (d).Fact-based
Discuss
Answer: (c).To have effective communication between employees
Discuss
Answer: (d).It is the trend nowadays to introduce quality
Q57.
Michael bought a new washing machine which is not performing its primary function of washing clothes properly. What should the executive at customer care suggest Michael?
Discuss
Answer: (c).To assure the customer that a specialist will visit their house the following day
Q58.
Quality is fitness for use. Identify the quality guru who said this.
Discuss
Answer: (c).Juran
Q59.
How can quality be quantified? (Q=Quality, P=Performance, E=Expectations)
Discuss
Answer: (a).Q=P/E
Q60.
Quality is conformance to requirements. Identify the quality guru who said this.
Discuss
Answer: (b).Crosby