Basic Concepts of Total Quality Management MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Basic Concepts of Total Quality Management, a fundamental topic in the field of Total Quality Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Basic Concepts of Total Quality Management MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Basic Concepts of Total Quality Management mcq questions that explore various aspects of Basic Concepts of Total Quality Management problems. Each MCQ is crafted to challenge your understanding of Basic Concepts of Total Quality Management principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace Total Quality Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Basic Concepts of Total Quality Management MCQs are your pathway to success in mastering this essential Total Quality Management topic.

Note: Each of the following question comes with multiple answer choices. Select the most appropriate option and test your understanding of Basic Concepts of Total Quality Management. You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

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Basic Concepts of Total Quality Management MCQs | Page 6 of 21

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Q51.
In Company E, the supervisors and employees solve problems based on their individual knowledge, skills, and instincts. In Company F, everyone in the organization solves problems based on substantive data. What can you infer about the management culture?
Discuss
Answer: (a).Company E follows traditional management, Company F follows TQM
Discuss
Answer: (b).Customer-focus
Q53.
The customer determines the level of quality.
Discuss
Answer: (a).True
Q54.
To attain customer satisfaction, which of the following is mandatory in TQM?
Discuss
Answer: (a).Total employee involvement
Q55.
Quality is a predictable degree of uniformity and dependability at a low cost and suited to the market. Identify the quality guru who said this.
Discuss
Answer: (c).Deming
Discuss
Answer: (a).American Society for Quality
Q57.
According to Deming’s Quality Chain Reaction, quality improvement results in decreased productivity.
Discuss
Answer: (b).False
Q58.
Quality is in its essence, a way of managing the organization. Identify the quality guru who said this.
Discuss
Answer: (c).Feigenbaum
Q59.
Quality is the minimum loss imparted by a product to society from the time product is shipped. Identify the quality guru who said this.
Discuss
Answer: (b).Taguchi
Q60.
According to ISO, Quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy stated and implied needs of the customer.
Discuss
Answer: (a).True